General FAQs

Q. How do I obtain samples?
A. Samples can be ordered FREE Cancork Floor Inc.

or over the phone at 1-866-998-1198. No credit card required.

Q.Which forms of payment do you accept?
A. We accept Visa, MasterCard, bank drafts (also referred to as cashier's checks or money orders), and wire transfers.

Q. Do I need to pay taxes?
A.  USA customer:
We do not collect sales taxes from USA customer. We may need to pay taxes to your Government and they are not included in the price.
Canada Customers:
We will collect HST form BC and ON customers and GST form all other provinces in Canada.

Flat Rate Shipping does not apply to Clearance items. We enjoy an 85-86 % volume shipping discount in Canada and USA from our freight carriers. We always pass the savings to you our valued customers.