Shipping rates are determined by weight, size and destination, so it is not easy to calculate by the shop cart. Best methods for finding the best shipping rates is to email us, we will do our best to get most competitive shipping rate for you. Cancork Floor INC. ships its cork flooring to anywhere in Canada. We enjoy an 85% volume-shipping discount from our freight carrier. We always pass that savings on to you our valued customers. To determine the shipping rate please e-maill us or call us at 1-877-998-1198 or 1-866-998-1198.
Returns or exchanges are not permitted on opened boxes, close-outs, final sales, special orders, clearance items. To be eligible for a return or exchange, the product must be in its original condition and have been properly stored. Installed product is considered accepted by purchaser and may not be exchanged or returned for any reason. Shipping and delivery charges are non-refundable. Any additional shipping costs relating to a return or exchange are the sole responsibility of purchaser.
Exchanges are permitted within 30 days of receipt of the product without a restocking fee. Defective product may be exchanged, prior to installation, within 90 days of receipt.
Requests for returns must be made within 30 days of receipt of the product. Approved returns are subject to a 10% restocking fee. Special orders are not returnable unless the product is defective.